Automated Teller System


External Entities

CONTROL SYSTEM
This system enables and disables the customer interface and receives customer requests and system reports. A suitable Control System would be a personal computer linked to a central computer system with access to the Accounts Database. The customer interface (keypad, display, etc) is controlled by enabling and disabling the Card Reader, which is the customer's entry-point to the system. Requests for statements and chequebooks are posted to the Control System. It also receives status reports for low printer-paper and cash levels.

ACCOUNTS DATABASE
This is a database containing account numbers, balances and other account information. Data is retrieved from the database when a customer requests a balance report or a cash withdrawal. The database is updated after a withdrawal.

CARD READER
The Card Reader receives the customer's card and retrieves the PIN and account number stored on it. This information is transmitted to the software system which enables the Customer Keypad and initiates the PIN verification procedure. When business is completed the Card Reader is instructed to return the card. If the customer enters an incorrect PIN, a fixed number of retries is permitted, after which the Card Reader is instructed to confiscate the card.

CUSTOMER KEYPAD
The Customer Keypad allows a customer to enter a PIN number, select options and enter cash values. The keypad is only enabled when a card is detected in the Card Reader.

CUSTOMER DISPLAY
The Customer Display presents messages, options and reports to the customer. The display is active at all times.

PRINTOUT DISPENSER
This provides the customer with a printed balance or receipt. The Printout Dispenser reports to the system if the paper level is low.

CASH DISPENSER
This assembles and delivers cash to the customer. The dispenser receives information about the values and quantities of notes to dispense (1 x $20, 2 x $5, etc). The Cash Dispenser reports to the system if the cash levels are low.


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